Background Screening FAQs

Background Screening

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How do I know if my school is accredited?

Please visit and search for accredited programs.

Is background screening a requirement for licensure as an Athletic Trainer?

Yes, effective July 1, 2016, background screening is required by Florida law to be licensed in Florida as an Athletic Trainer. All criminal offenses are reviewed.

Is it possible to expedite the criminal history background screening process?

Unfortunately, there is no way to expedite the process.

What happens if I failed to disclose a conviction on my pending application?

If you failed to disclose a criminal conviction on your application for licensure as an Athletic Trainer, you will be required to submit all supporting documentation pertaining to the conviction. You may also be required to appear before the Board of Athletic Training at the next available meeting.

What happens if my photograph is not taken at time of fingerprinting?

Because the Florida Department of Health retains fingerprints on any applicant who is required to undergo a criminal history screening starting January 1, 2013, those prints are retained in the Care Provider Clearinghouse. This Clearinghouse allows for the sharing of criminal history information among specified agencies. One of the requirements for the Clearinghouse is a photograph taken at time of fingerprinting. If your fingerprints are submitted without a photograph, you may have to undergo additional fingerprinting in the future.

Who is required to complete a background check?

Effective July 1, 2016, any new applicant must submit to a background screening.

How will the applicant know if they are not approved for licensure?

If the results of the background report shows arrests and offenses, or incomplete dispositions, they will receive a notice from the Background Screening Unit requesting additional information. Depending on the types and seriousness of the offenses, the applicant’s file may go before the Board of Athletic Training for further review. If the Board denies the applicant’s file, the applicant will receive an official Intent to Deny Order, which will include a Notice of Rights.

If I complete the requirements to be licensed as an Athletic Training and there’s something in my background, will I be approved for licensure?

Each application is reviewed on its own merits. The Board of Athletic Training has created guidelines for specific offenses to be cleared in the Board office; however, the staff cannot make determinations in advance as laws and rules do change over time. Violent crimes and repeat offenders are required to be presented to the Board of Athletic Training for review. Evidence of rehabilitation is important to the Board members when making licensure decisions.

When the background report is clear, meaning no criminal history, how long will it take to obtain the Florida Department of Law Enforcement (FDLE) background report, screen it, and issue the license?

If the application is properly completed and the background results are clear, the license will be issued upon the Board’s determination that the qualified applicant has met all requirements for licensure.

If the Board denies the application for licensure, will the applicant receive any refund of background fees?

No, there are no refunds if the Board does not approve the application.

Is there a different process for out of state applicants? What about applicants from out of the country?

Out of state and out of country applicants are still required to submit their fingerprints electronically. You will need to locate and contact a Livescan Service Provider, underneath the Livescan Service Providers tab, who can assist out of state applicants with submitting their prints electronically. This typically involves applicants utilizing the fingerprint hard card process and submitting them to a designated contact that can then transfer the fingerprint hard cards into electronic fingerprint submissions. You can obtain a fingerprint hard card by contacting your Board office.

What is the difference between a Livescan and a hard card scanning?

Livescan device is a term used to describe the scanners used to directly capture fingerprints through a scanning function. Persons being hard card screened place their hands directly on the scanner for reading. Fingerprint scanning using a Livescan device provides faster results and generally costs less than hard card scanning since there is less handling involved. Livescan capture also produces a better quality print, so there is a lower rejection rate of illegible prints (no ink smudging, etc). Hard card scanning is a method of submitting a traditional fingerprint card where finger prints are “rolled” in ink onto a Federal Bureau of Investigation (FBI) fingerprint card. Cards may be converted to “electronic” by using a machine that scans the cards. There is typically a fee associated with “rolling the prints” as a high degree of skill is required to achieve the necessary quality.

What should I do if I am notified my electronic fingerprints were illegible?

The electronic fingerprint scanning machines are equipped to determine if your fingerprints scanned successfully; however, if it is determined by the FBI that your prints were not legible, we will send you a notification letter asking you to go back to the same service provider that did your initial prints and schedule a re-roll of your prints. You will be required to bring the notification letter with you as information such as the Transaction Control Number (TCN) and Transaction Control Reference (TCR) must be identified and used at the time of the reroll. You will be responsible for any costs associated with the re-roll of your fingerprints.

I submitted my fingerprint through a Florida Department of Law Enforcement approved service provider, but I have now received a deficiency letter regarding my fingerprints? What should I do?

As of the date of the mailing of the deficiency letter, your electronic fingerprinting results have not been transmitted to the Department. We will not be able to process your application until we have received this information. You should contact your Livescan Service Provider to determine if they have submitted the prints to FDLE for processing. You can view the service provider options and contact information on the Livescan Service Providers list (as of the date of the mailing of the deficiency letter, your electronic fingerprinting results have not been transmitted to the Department of Health. We will not be able to process your application until we have received this information. You should contact your fingerprint service provider to determine if they have submitted the prints to the FDLE for processing. You can view the service provider options and contact information on the Livescan Service Providers List, located underneath the Livescan Service Providers tab. Applicants should submit their applications prior to submitting their fingerprints in order to afford themselves an opportunity to resolve any application deficiencies prior to the expiration of the criminal history results.

How much does electronic fingerprinting cost?

The total fee charged by each service provider varies. Please contact the service provider to obtain this information. The fingerprint results are usually received by the Department two to four days after your fingerprints are scanned. You can view the service provider options and contact information on the Livescan Service Providers List, located under the Livescan Service Providers tab.

How does the electronic fingerprinting process actually work?

In the traditional method of fingerprinting, ink is applied to each of your fingers which are then rolled across a fingerprint card to obtain your prints. With electronic fingerprinting, there is no ink or card. Your fingerprints are rolled across a glass plate and scanned. It is faster and cleaner than the traditional method. Electronic fingerprinting reduces the likelihood of illegible fingerprints and will reduce the overall application processing time.

Where do I get the Originating Agency Identification (ORI) number to submit to the vendor?

This number is located on the application’s electronic fingerprinting form. If you do not provide an ORI number or if you provide an incorrect ORI number to the approved Livescan service provider, the Board office will not receive your fingerprint results.

What is the Board of Athletic Training’s ORI number?

The ORI number for the Board of Athletic Training is EDOH 4520Z

What information must I provide to the Livescan service provider I choose?

1. If you are an applicant seeking a license for any profession regulated by the Department of Health which requires a criminal background search as a condition of licensure, you must provide accurate demographic information at the time your fingerprints are taken, including your Social Security number. The Department will not be able to process a submission that does not include your Social Security number.

2. You must provide the correct ORI number. If you apply online, there is a form that you can print out that will have your ORI number prepopulated. In the paper application, you can locate your ORI number in the instructions.

3. All applicants will be required to bring two (2) forms of identification to the electronic fingerprinting site on the day of fingerprinting. One of the two types of identification must bear your picture and signature such as a driver’s license, state identification card or passport.

4. In addition to compliance with the Florida Department of Law Enforcement transmission requirements, the Livescan service providers will need the following information in order for the Department to receive the results appropriately. Failure to submit this information may result in the Department’s inability to obtain screening results:

1. Full Name
2. Individual’s Address
3. Social Security Number (if the SSN is not included, the results will not appear on the Department’s Results website)
4. Date of Birth
5. Race
6. Sex
7. Height
8. Weight
9. Employer Name
10. Employer Address (address information should be separated by commas: street, city, state, zip)

How do I find a Livescan service provider in order to submit my fingerprints to the Department?

The Department of Health accepts fingerprints electronically submitted through a service provider approved by the Florida Department of Law Enforcement (FDLE) and who is photo capable and is in compliance with the requirements of Florida’s Care Provider Background Screening Clearinghouse pursuant to s. 435.04(1)(e), Florida Statutes. You can view the Livescan Service provider List located on the Background Screening web page under the Locate a Provider tab.

For more information and frequently asked questions please visit the Department’s Background Screening website at:

What kind of assistance can the Department of Health provide if I have problems with a Livescan Service Provider?

As an applicant, you have the choice to select any provider approved by the FDLE; they can be viewed on the DOH Livescan Service Provider List found under the Livescan Service Providers tab. Since the Department does not regulate Livescan Service Providers, you will be fully responsible for the fingerprint submission and for ensuring that the prints have been timely submitted to the FDLE. The Department retrieves the fingerprint results from the Care Provider Background Screening Clearinghouse. We suggest that you ask the service provider for a receipt showing payment date and other pertinent information in case you need to go back to them for assistance.

What do I need to know if I do not have a Social Security Number?

A Social Security Number is not required for Livescan (for most professions). Please note: If you are an applicant located outside of the U.S., you will need to contact a Livescan Service Provider, located under the Livescan Service Providers tab who has the capability to convert a traditional (hard card) into an electronic fingerprint card. To obtain an electronic copy of the fingerprint hard card, please contact your professions’ Board office.

Can I get photographed at my local sheriff’s office?

As of right now, the FDLE is not aware of any sheriff’s offices having photo capabilities. An applicant should contact their local sheriff’s office before going for fingerprints, and use the sheriff’s office with the understanding that they will not be in the clearinghouse if no photograph is taken. Fingerprints done without an accompanying photograph may require additional fingerprint screening because your background screening cannot be shared with other agencies. Additionally, when printed by a sheriff’s office, payment must be processed through the Civilian Applicant Payment System (CAPS) by credit card within 30 days of being printed. Applicants will not have the option of paying at the sheriff’s office. CAPS payment can be completed at Please understand that the background screening will not be received by the Board office until payment is made.

For more information and frequently asked questions please visit the Department’s website at: