Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / How do I make a payment for a previously submitted application or renewal?


Log into your MQA Online Services Portal account and select Make Payment from the “Additional Activities” menu. Select the applications and/or miscellaneous charges you wish to pay for and press “Next” to continue. If paying by Credit Card, enter your card information into the fields and press “Process” to submit your payment. If paying by Other Payer Code, select Other Payer Code and enter the unique code provided to you by your employer or educational institution.